Collection and Use of Personal Information

When you request information, register using our feedback form, or contact us offline, we may need your specific information in order to process your request and reply to your needs promptly.
We may ask you for contact information (such as your name, email and address) and demographic information (such as your zip code or age). We also collect demographic and profile data at our site and in our databases. We use this data to tailor your experience at FCFH and develop content that we think you might be interested in.

Part of our mission is to improve the lives of all people, through providing Information & Referral. We do that by providing appropriate information to you. If a feedback form is submitted FCFH we do not provide your name and address to outside parties. To learn more about our encryption policies, please review the section on "Protecting Personal Information."

Links to Other Sites

This site links to other sites. First Call for Help, Inc. is not responsible for the privacy practices or the content of such Web sites. We will not pass your information along to the linked site; however, we cannot protect the information you provide to that site.

Monitoring of Information

We monitor customer traffic patterns and site usage to help us develop the design and layout of the First Call For Help, Inc. web site. Information collected is as follows: First Call for Help website; www.firstcallnwo.org ; Under contact us: A feed back form can be submitted.

Use of "Cookies"

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without accepting cookies, you can still use most of the features throughout the First Call For Help web sites.

FCFH Policies Regarding Disclosure of Personal Information

First Call For Help may provide aggregate statistics about our customers demographic related site information to reputable third-party programs, these statistics will include no personal identifying information.

Email Guidelines

FCFH does not send unsolicited commercial email to individuals with whom they do not have consent/permission or a pre-existing or current business relationship.

How to Correct or Update Information

Here are the options for changing and modifying information previously provided.

Email firstcall@bright.net or send a letter to:

First Call For Help, Inc.
600 Freedom Drive
Napoleon, OH 43545
Attention: Web Site Staff

Tell us what you think

First Call For Help welcomes your questions and comments about this privacy statement, about the practices of the FCFH, and about your dealings with this Web site. Please send email to firstcall@bright.net, or write to:

First Call For Help, Inc.
600 Freedom Dr.
Napoleon, OH 43545
Attention: Web Site Staff